NEXBRO OFFERS

next generation telephone exchange solution

with robust calling features

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TOP FEATURES

INTERACTIVE VOICE RESPONSE (IVR)

Guide callers to right business function – Sales, Support, Billing, and Technical

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CALL RECORDING

Every incoming or outgoing call is recorded, analyze calls for enhanced customer service experience

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VIDEO CALLING

Supports the common video codecs H.263 and H.264, and it works with a video-capable desk phone or softphone

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CRM INTEGRATION

Provide one touch calling ability to team within CRM or ERP application

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Darpan Kapoor, Kapsons (India) Darpan Kapoor, Kapsons (India)

"Our practical experience with the Nexbro IP PBX started off wonderfully with a short one hour installation and flawless performance since it was installed in 2013. Several features stand out when compared to our old system. The call handling, multi-layer automated attendant, on demand call recording, web based active call display, and overall system scalability has increased our call handling efficiency, customer satisfaction, and statistical analysis of our call volume."

Akhil Duggar, Madame (India) Akhil Duggar, Madame (India)

"Nexbro has been a great product for us since moving our office telephone needs to IP based phone system. The features we get has enabled us to do a better job in staying in touch with our clients immediately. System has been a big improvement while lowering our overall communication costs. On-time, responsive, effective and efficient are some of the words I can use for Nexbro IP PBX to describe product, support and services. All aspects of telephony were delivered very satisfactorily."

SOLUTIONS

Campaign Management

Run phone or sms campaigns at predefined day and time intervals

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Emergency Calling

Instantly connect or respond to callers in state of emergency and save livesservice experience

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IVR Services

Intelligent calling routing with multi-level IVR enables identification of call location and customer type

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Appointment Services

Let caller call and schedule appointments– also receive reminder calls the previous day

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CUSTOMERS