New technologies such as IP Telephony don't just replace traditional phone system but allow much greater functionality, increased productivity, enhanced customer service and lower costs than prior technologies. Here are just a few ideas for you to ponder. Instant Messaging (IM): Some IP PBX models come with built-in Instant messaging function that can be utilize along with a PC based interface. This is similar to the web based IM that we are ...

Almost all businesses, big or small, would have a Private Branch Exchange system. This telephony system allows businesses to enjoy many phone lines to cater to the uncontrolled calls that could lead to sales and revenue, where traditional PBX system can cost substantially. Apart from the up-front cost of equipment and installation charges, the total cost of ownership would also entail regular maintenance. Besides, the traditional PBX will ...