Complete UCM & Call Center Capabilities
Browse the full Nexbro Unified Communication Manager capability set — from AI IVR and trunks to recording, call center workflows, and hardware performance.
AI IVR
AI-based auto attendants in multiple Indian languages that route callers into the right queues and extensions.
3 capabilities
Call Center Automation
Predictive dialing, TTS/STT, and CRM-connected inbound/outbound workflows on top of Nexbro UCM.
3 capabilities
Multi-Office Interconnect
Link offices with shared extensions and centralized call management—without a tangle of legacy PBXs.
3 capabilities
Trunks & Phone Provisioning
Indian SIP/PRI trunk templates plus auto-provisioning for Fanvil, Grandstream, Cisco, and more.
3 capabilities
Recording & Backup
Up to 2TB Gen4 NVMe for compressed recordings of 200+ concurrent calls, plus full backup and restore.
3 capabilities
Integrations & APIs
Opera PMS, LeadSquared, Odoo, plus Call Management and CDR APIs with API-key authentication.
3 capabilities
Routing & IVR
Auto attendants, queues, ring groups, and intelligent routing for inbound excellence.
3 capabilities
Call Center Operations
Outbound automation, agent tools, monitoring, and real-time reporting.
3 capabilities
Devices & Softphones
Desk phones, softphones, and auto-provisioning for major brands.
3 capabilities
Storage & Reliability
NVMe recording capacity, compressed retention, and full backup/restore.
3 capabilities
Integrations & Visibility
CRM/PMS connectors, APIs, CDR, and operational visibility.
3 capabilities
Physical & Performance
1U UCM hardware, dual-stack networking, OPUS and modern codecs.
3 capabilities